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Conflict Resolution in a Team Environment

Lesson Plan

Conflict Resolution in a Team Environment

Grade Levels

10th Grade, 11th Grade, 12th Grade, 9th Grade

Course, Subject

Career Retention & Advancement

Rationale

The purpose of the lesson is to help students employ appropriate conflict resolution skills while working in a team to solve a problem.

Vocabulary

Active listening techniques

Attitude

Clarifying

Conflict resolution

Constructive criticism

Evaluate

Group dynamics

Management/leadership

Mediation

Negotiation

Problem solving

Team member roles

Objectives

Students will employ appropriate conflict resolution skills while working in a team to solve a problem (analyze, design, manufacture and test) to attain at least an 80% on the assessment rubric.

Lesson Essential Question(s)

  • What personal habits and attitudes help students excel in academic, extra-curricular and job-related activities?
  • How can recognizing the role of one’s own habits and attitudes enter into career decision-making?
  • What characteristics do you possess that positively and/or negatively impact team success in school, in activities/sports and in work-related settings?

Duration

11 hours, 15 minutes / 15 class periods

Materials

Resources

  1. Handout: Conflict Resolution Skills (see Resources - Conflict Resolution in a Team Environment listed below)
  2. Handout: Engineering I – Design Loop Project #8 (see Resources - Conflict Resolution in a Team Environment listed below)
  3. Rubric: Engineering – Teamwork Rubric (see Resources - Conflict Resolution in a Team Environment listed below)

Equipment/Materials

  1. Computers: AutoCad, Solid Works
  2. General Shop Supplies: Basic woodworking, metalworking and plastics working equipment
  3. Voltmeter or DMM
  4. Balance

 

NOTE: Click on the link below to download required documents:

Resources - Conflict Resolution in a Team Environment

Suggested Instructional Strategies

 

WHERETO

W   =

During the lesson students will examine changing workplace roles and how that impacts career choice and preparation. Students will participate in classroom conversations and discussion and will summarize their findings in a written report.

H   =

Students will be asked to draw upon and share their personal experiences.

E   =

Students will be required to ask their parents about “real life” experiences. Parents will share their own personal experiences with the students.

R   =

Students will be asked to reflect, rethink and suggest possible alternatives to the scenario.

E   =

Students will participate in class discussion and will also complete a personal reflective paper.

T   =

The second day’s discussion will be based on personal data and on-line research specific to the student’s family situation and interests.

O   =

Students will be introduced to the concept of workplace change. They will then be asked to relate to their personal experiences and to then summarize these in a report that focuses on the changes that have taken place in their parents’ places of employment.

 

 

WHERETO

 

 W   =

During the lesson students examine conflict resolution skills as it relates to working in a team environment. Students participate in small group discussions and exercises and are graded according to the rubric provided.

 H   =

Students are asked to draw upon and share their personal experiences as it relates to working in a team environment such as sports and/or group projects.

 E   =

Students are required to complete the conflict resolution worksheet as a group.

 R   =

Students are asked to reflect, rethink and suggest possible alternatives to the scenarios presented to the class as a whole.

 E   =

Students participate in small group discussions, creating an action plan, assign duties to the action plan with team members names, and by doing so, gain insight into conflict resolution within the groups.

 T   =

Students vote for the best design within the small groups.  Students experience the beginnings of compromise and any other of the 6 conflict resolution skills presented earlier in the unit lessons.

 O   =

Students follow the assignments and activities to create a product.  in doing so, all 6 conflict resolution skills are used.

 

 

Instructional Procedures

Strategy

Outline

Resources/Equipment

Performance Standard 1

Students will employ appropriate conflict resolution skills while working in a team to solve a problem (analyze, design, manufacture and test) to attain at least an 80% on the assessment rubric.

 

Motivational Set

Have a class discussion on why the use of renewable resources is becoming more important every day.

Related Academic Skills: 3.1.12E

 

Introduction

Write down on the board all the different types of renewable resources the students can think of.

 

Discussion

Focus in on windmills and have the students list all those items they feel are necessary for an efficient windmill.

 

Explain to the class that they will be working within a group during this activity. Explain that as they look toward their future careers, they need to understand that they will often need to work as part of a team. Have the group share some thoughts on jobs that would require one to work in a team on a given problem. Write these jobs on the board.

 

Write down the following conflict resolution skills on the board:

  • constructive criticism
  • group dynamics
  • leadership
  • mediation
  • negotiation
  • problem solving.

Discuss each and conduct a class brainstorming activity to identify how each of these skills is used to make the listed teams work well together.

 

 

 

Assignment

Divide the class into “teams” of 3. Review with the students the Conflict Resolution worksheet. Have the students work on the worksheet as a group. Go over the worksheet as a class to make sure interpretation of the skills is correct.

 

Advise the class that while they are working in their teams you will be evaluating and taking notes on each student’s ability to resolve group conflict and work together as a team member. Note to them that they will be graded on not only their ability to solve the problem but also on how they work in their team.

Related SCANS/Soft Skills: Interpersonal A,D,E

Resource #1

Assignment

Pass out “Design Loop – Windmill Design” handout and go over with the class. Handout the “Teamwork Grading Rubric” and go over the expectations. Divide students into the same teams of 3 as in the preceding activity. Have one student be the group leader, one student should be the recorder of the discussion and one student should be drawing sketches. Have each team brainstorm 3 possible solutions to the windmill problem. Have all three ideas demonstrated with a detailed sketch.

Related Academic Skills: 3.2.12D; 10.4.12F

Related SCANS/Soft Skills: Interpersonal A

Resource #2

Resource #3

Activity (Design)

Have the students continue working in their team. They should vote on the best design and the team members may find it necessary to negotiate with the others to work their own ideas into the design. Have the team work on drawing the design using the available computer drafting program. One of the members should be drawing, one person should be working on measuring the known items (motors, pulleys, sprockets, etc.) and the third member should be recording why the sizes, shapes and materials were used for each of the parts.

Related Academic Skills: 3.6.12B; 3.7.12B; 10.4.12E

Related SCANS/Soft Skills: System C; Technology A

Equipment #1

Activity (Manufacture)

Have the students work in their groups to manufacture their design. While working, each of the three members will have a duty. One will be in charge of the order in which pieces will be made, one will be the safety officer and one will be in charge of keeping track of the groups clean up duties.

Related Academic Skills: 3.6.12C; 3.7.10A

Related SCANS/Soft Skills: Technology A

Equipment #2

 

 

Evaluation

Have the students hook up a voltmeter to the motor leads while the windmill is set up in front of the power fan. While the fan is running have group member #1 record the highest voltage created. Have group member #2 weigh the windmill in grams. Have group member #3 determine the voltage to weight factor by dividing voltage created by the weight of the windmill in grams. Review with each group how their success in completing the problem compared to the scores they received in their teamwork and conflict resolution skills.

Related Academic Skills: 3.7.10B; 2.1.11A

Related SCANS/Soft Skills: Technology B

Resource #3

Equipment #3

Equipment #4

Formative Assessment

In this lesson, formative assessments are used throughout the lesson in a variety of ways including small group dynamic and conflict resolution skills as well as within the classroom discussions with feedback and reactions within the class as first small group/team and then within the class as a whole.

Related Materials & Resources

Author

Date Published

September 09, 2010
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